Terms of Service

Use this mooncat storefront lawfully and without disrupting the site or other customers. Product details, images, prices and availability may be corrected when an error is found; shade appearance can vary by light and screen.

Orders and delivery

Submitting an order is an offer to purchase. Acceptance depends on inventory, accurate details, payment authorization, security review, displayed charges and deliverability. Normal preparation is 1–2 business days after authorization, followed by estimated 4–6 business days in transit as described in the Shipping Policy.

Returns and exchanges

Within 30 days after delivery, we accept requests for defective items, qualifying non-defective new items and exchanges. A non-defective item must be new, unused and in original condition. Obtain approval before mailing with the free prepaid label enclosed in the package. No restocking fee applies. We process and initiate an approved refund to the original method within 10 days, while bank posting may take longer. Full instructions appear in the Refund Policy.

Store materials receive applicable intellectual-property protection. Liability is limited only where law permits, and non-excludable consumer rights remain. Questions may be sent through Contact Us.